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Work Desk
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GOT A QUESTION?

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  • Why does branding cost so much?
    Brand strategy & design are the most important investments for your business you’ll make. Without a well-thought-out, intentional and aligned brand you will never connect with your ideal tribe.
  • What if I only want a logo?
    Sarah only offers complete brand identity design bundles in the form of full or semi custom, to ensure clients see results from working together. So we may not be a good fit if you aren’t ready for a complete branding service just yet.
  • I already have a logo, can I keep it?
    MissCreative Design Studio clients are required to start their brand identities from scratch to ensure every element is backed by our soulful strategy and research.
  • Can I add items to the bundles?
    Absolutely! Let’s discuss this over a coffee during our initial discovery call or shoot me an email with your request and I will let you know if this is something I offer. Obviously, this will incur additional costs which will be discussed before commencing.
  • Will I see a return on my investment?
    Good design is always a positive investment in your brand and business. In terms of seeing a return on your investment, the good news is that the power is in your hands! With awesome implementation, strategy, copywriting and marketing, the sky is the limit!
  • Why do I need to create a Pinterest board?
    Descriptive words often have different meanings to different people, so creating a visual Pinterest board is the most effective way to explain your ideas and preferences. Please keep in mind that while we love seeing these ideas you've found online, we will not copy or recreate them.
  • How many concepts and revisions are included?
    After you've confirmed your preferred mood board & creative direction we will work on multiple branding concepts until we find one that hits the nail on the head! We understand presenting multiple concepts may be confusing & therefore present one full concept that is the strongest! A full branding concept will be presented to you in an in-depth brand presentation. In this document, you’ll see your logo, design decisions, font pairings, illustrations, colour palettes, brand in action and so much more! This is where the vision comes together through visual design. We know that sometimes it’s not as easy as nailing the design the first time. That’s why we include a set of revisions within our packages that allow for changes. Putting your mind at rest and allowing us to create your perfect vision. After you’ve reviewed the brand presentation, it’s time to get your feedback. If there’s something you don’t like or aren’t sure on we will jump on a call, come up with solutions and once happy we will update the designs & send across an updated brand presentation. You get 2 revisions within this stage. Once you’re happy & have signed the branding off, we can move onto the next stage!
  • Are font files and font licenses included?
    Font files are not included but we will provide you with the links to purchase/download. Some fonts do incur fees. The lettering used in your logo is not a downloadable font as it was uniquely customised for the design.
  • Are the images/mock-ups included?
    Images/Mock-ups are NOT included with purchase.
  • What file types will I receive?
    The final files will be provided in a variety of AI, EPS, PDF, SVG, PNG and JPG formats for web (RGB) & print (CMYK) use in full colour, single colour (black), reverse (white), and inverted (primary colour & white). Some of these files require specific Adobe programs to access - your chosen print company will need these if ordering printed collateral.
  • Will I be able to edit my brand files?
    All final files of your logos will not be fully editable as the logo lettering is customised and outlined.
  • Will the Semi-Custom Brand Kit be unique to my business?
    The semi-custom bundle will be customised for your business with your chosen colour palette and biz name. However, the overall design is not exclusive to you unless you also purchase an exclusive rights license upon checkout. This is only available to designs that have not previously been purchased. Please email me at hello@misscreative.design to confirm prior to purchasing.
  • How many times will a Semi-Custom Brand Kit be sold?
    Each semi-custom bundle will only be sold a maximum of five times. With the option to buy exclusive rights upon checkout only, if the design has not been previously purchased.
  • Can I add additional design services?
    Yes, absolutely! You can add illustrations, pattern design and exclusive rights to this order for additional fees - email me first to discuss your vision. For other services, please download my price guide, then shoot me an email if there's anything else you'd like to include.
  • How many revisions are included?
    One round of minor revisions is included. Additional revisions will incur additional fees.
  • Are font files and font licenses included?
    Font files are not included but we will provide you with the links to purchase/download. Some fonts do incur fees. The lettering used in your logo is not a downloadable font as it was uniquely customised for the design.
  • Are the images/mock-ups included?
    Images/Mock-ups are NOT included with purchase.
  • What file types will I receive?
    The final files will be provided in a variety of AI, EPS, PDF, SVG, PNG and JPG formats for web (RGB) & print (CMYK) use in full colour, single colour (black), reverse (white), and inverted (primary colour & white). Some of these files require specific Adobe programs to access - your chosen print company will need these if ordering printed collateral.
  • Will I be able to edit my brand files?
    All final files of your logos will not be fully editable as the logo lettering is customised and outlined.
  • Can I purchase a design proof before committing to the brand kit?
    Yes absolutely! This does incur a fee of $295 which will be taken off the bundle price if you choose to go ahead with that specific brand kit.
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